How to Make and Cancel an Appointment

 

Book face-to-face or remote appointments with your GP, nurse or clinician at a time that suits you.

Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.

USE PATIENT ACCESS

 

Problems booking online appointments?

Use the Patient Access Support Centre before you call us.

 

Appointments

Please attend or telephone the surgery at any time during working hours to make an appointment to see the doctor, nurse or other member of our clinical team. Patients have the right to express a preference of GP. Patients will be offered an appointment within 48 hours with a GP if required and can also book appointments up to 8 weeks in advance.

appointments

 

Urgent Appointments

Always ring surgery as early as possible. An emergency appointment will be offered for as soon as possible.

 

Online Appointments

You now book appointments via the patient access online system. You will need a registration letter to do this,  please provide your ID and ask our receptionist to print one for you, then use the link below to register and login. 

 

Be On Time

Please arrive promptly and remember to cancel your appointment if you can no longer keep it; someone else may need to see the doctor urgently.

 

Cancelling Appointments

The practice expects patients to keep appointments. Always let the surgery know if you cannot attend your appointment as another patient may have an urgent need. Tel: 020 8655 4013 or 01689 849 993

 

Croydon GP Hubs

Need to see a GP but can’t get an appointment? Our GP Hubs can help.
Call NHS 111 before you go to pre-book an appointment or wait to be seen without an appointment at one of our GP Hubs in Central Croydon, Purley, or Parkway.

FIND OUT MORE

 

Cancel appointments you don't need

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