Patient Participation Group (PPG)

Patient Group

PPG meetings are held quarterly at Parkway Health Centre where we welcome your views and suggestions on how we can improve your healthcare with us.

If you would like to attend please register your interest below:

JOIN THE PPG

 

Previous Meeting Minutes

4th Dec 2022, 1.00pm to 1.45pm at Parkway Health Centre

  • Meeting Called By: Sharon Nobes
  • Facilitator: Janey Williams
  • Note Taker: Janey Williams
  • Attendees: KB, VM, JS, CO

Agenda item: Practice Services

Presenter: Janey Williams

Welcome and introductions were made.

  1.  Social Prescribing update - services explained in more detail and how they link with GP’s, nurses, care co-ordinators and MHN. Referral process (inclusion/exclusion criteria) described and full details about patient support and health coaching provided in terms of caseload, frequency and actions taken. Some anonymous positive outcomes from a variety of services we also given. New referral system Joy briefly mentioned.
  2. JW mentioned again re BP machine on premises as a reminder – CO said she will be using it tomorrow.
  3. Christmas Giving Tree – invited members to share with family and friends and explained a bit about why the Family Centre where chosen and what they will do with donations.
  4. CO said receptionists have improved and KB finds them very very polite and helpful.
  5. JS said booking appointments online is not for her as she’s no an online person but sees why the option is there, less strain on reception calls.
  6. KB said he avoids calling for an appointment on a Monday morning as knows the surgery is busy.
  7. For prescriptions, all agreed Harris chemist is by far the best – Boots is terrible!
  8. All say they continue to enjoy being patients at the practice.

Next meeting Monday 4th March 2024 1:00pm to 1.45pm.

Minutes from previous meetings are available on request.

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